Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Very interactive and informative course, all health care professionals should receive this training.

Tiffany T · 19 Jun 2026
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Response: Thank you, Tiffany. We appreciate your feedback and are pleased to hear you found the course interactive and informative. It’s great to know you feel the learning is relevant and valuable for healthcare professionals.

Engaging and interesting

Gemma G · 19 Jun 2026
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Excellent day and very engaging session

Sarah L · 19 Jun 2026
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Enthused deliverey which was personable but content felt simplistic - this may relate to my professional background and may not have been experiwnced by those not in mh feild however i wish there was a bespoke course for those where this is the basics. There were some inaccuricies which did not feel pertiant to bring to the group (not everyone has autistic traits this is incorrect) but again the content was inthink tailored to a cohort without significant knowledge and experience In terms of course content white booklets and the layout of the quiz is less accessible for those with dyslexia or nd

Imogen B · 19 Jun 2026
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Response: Thank you, Imogen. We appreciate you taking the time to provide such thoughtful and detailed feedback. We recognise that delegates attend our courses with a wide range of professional backgrounds and levels of experience, and it is valuable for us to understand how the content is received from different perspectives. We appreciate your comments regarding the level of the course content, the accessibility of the learning materials, and your observations relating to neurodiversity. We are committed to creating inclusive learning environments and continually review our materials and delivery in response to delegate feedback. Thank you again for sharing your reflections and suggestions. Feedback such as this is invaluable in helping us evaluate and develop our training programmes to meet the needs of a diverse range of learners.

Simplistic content. Trainer was entertaining and informed on what was being taught

Scott D · 19 Jun 2026
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Response: Thank you, Scott. We appreciate your feedback and are pleased to hear the content was easy to follow and that Ben's knowledge and delivery supported an engaging learning experience.

Great learned loads

Lesley L · 15 Jun 2026
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Very engaging and interactive. The arousal model is something I can implement in my practice.

Amy T · 15 Jun 2026
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Excellent course - trainers well informed & Excellent at presenting

Linda C · 15 Jun 2026
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Really enjoyed every minute and will take a lot back with me as well as use in practice (and at home)

Karen H · 15 Jun 2026
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This was such an amazing and inspiring training. It's definitely taught me a lot about how setting events can impact a person's ability to react and respond to certain situations. I'll definitely be using the arousal model with my service users. Kirsty and Miranda were fantastic and it was amazing to hear real life stories about how practitioners can impact service users.

Ella H · 15 Jun 2026
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Response: Thank you, Ella. We appreciate your feedback and are pleased to hear the training provided valuable learning and encouraged reflection on how different factors can influence behaviour. It’s great to know Kirstie's and Miranda’s delivery, including the use of real-life examples, supported your understanding and learning throughout the session.