Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,879 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Very interactive and informative.

Raquel G · 01 Jul 2026
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Very detailed course with lots of examples

Laura W · 01 Jul 2026
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This course can be done online rather than face to face and the last assessment can be done by scanning a QR code to complete

Stephen F · 01 Jul 2026
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Response: Thank you, Stephen, for taking the time to share your feedback. We appreciate your suggestion regarding the delivery format. The idea of completing the theory assessment via a QR code is a great suggestion and is something we will consider as part of our ongoing internal review of our training processes. However, as this course includes practical elements and competency assessments, the current face-to-face delivery is required to meet the RRN Training Standards and ensure delegates can safely demonstrate the required knowledge and skills. Thank you again for your feedback and suggestions.

Interesting topic and useful skills Trainer Georgie was knowledgeable, enthusiastic and made the course interesting.

Clare W · 01 Jul 2026
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Enjoyed the Course.

Sima B · 01 Jul 2026
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Interesting course. Good to reflect on many of the things we do. Could have been condensed

Elizabeth M · 01 Jul 2026
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Good course. Bit long winded and repetative

Karen R · 01 Jul 2026
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I found the course content repetitive.

Vania G · 01 Jul 2026
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As interesting as it was the course was unnecessarily long. It was pitched at the wrong level for the qualified staff that were in attendance. It could have been reduced by half at least or made into a mandatory online training.

Kate M · 01 Jul 2026
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Excellent Very engaging

Nikita D · 29 Jun 2026
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