Search Results (We have found 34 results that match your search)
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- BA Value of their skills, run by HIT Training
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- -
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- POA
- Availability:
- Scheduled dates
- Course type:
- Virtual delivery
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- Alternative Dispute Resolution and Complaints Management, run by London Business Training & Consulting (LBTC)
- Agenda:. Introduction to Dispute ResolutionArbitrationNegotiating Solutions to DisputesMediationOther Dispute Resolution MechanismsMain components of a Complaints Management ProcessWhat Customers Look for When They ComplainPeople IssuesSkills and Be
- Duration:
- 2 Weeks
- Price:
- £3,700
- Availability:
- On demand
- Course type:
- Classroom
- Locations:
- Dubai, London
- Advanced Reception & Front Desk Skills, run by London Market Training
- This half day workshop is designed to enhance existing skills in order for participants to give even better customer service to both visitors and staff.
- Duration:
- 4 Hours
- Price:
- POA
- Availability:
- On demand
- Course type:
- Classroom
- Locations:
- London
- Getting it Write!!, run by AKD Solutions
- Getting It Write is a 3-hour workshop for managers and staff who are responsible for drafting responses to complaints. The principle aim of this workshop is to ensure delegates are better equipped and confident to draft responses..
- Duration:
- 3 Hours
- Price:
- POA
- Availability:
- On demand
- Course type:
- Classroom
- Locations:
- Riydah
- Introduction to Customer Care, run by Chartered Insurance Institute (CII)
- This insightful course will show delegates just how important great customer service is and how to deliver it..
- Duration:
- 1 Day
- Price:
- POA
- Availability:
- On demand
- Course type:
- Classroom
- Locations:
- Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
- Ti Amo – I Love You (Customer Experience Training) , run by AKD Solutions
- Ti Amo is a 90-minute intensive learning experience facilitating the journey of turning a good customer experience into a fantastic one, simply by helping customers to fall in love and stay in love with your brand..
- Duration:
- 1.5 Hours
- Price:
- POA
- Availability:
- On demand
- Course type:
- Classroom
- Locations:
- Riydah
- Social Media: Risks & Rewards In The Workplace, run by AKD Solutions
- Social Media: Risks & Rewards In The Workplace is an introductory ½ day workshop to support organisations taking their first steps on the use of social media to enhance the customer experience.
- Duration:
- 0.5 Days
- Price:
- POA
- Availability:
- On demand
- Course type:
- Classroom
- Locations:
- Riydah
- Social Media: Strategic & Operational Use, run by AKD Solutions
- Social Media: Strategic & Operational Use is particularly beneficial for employees who are either strategic decision-makers or involved at an operational level when using social media to engage with customers..
- Duration:
- 1.5 Days
- Price:
- POA
- Availability:
- On demand
- Course type:
- Classroom
- Locations:
- Riydah