Search Results (We have found 45 results that match your search)
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- Supporting Vulnerable Customers, run by Helen Pettifer Training Ltd
- A 1-day course to challenge assumptions and build confidence in how to identify, respond and support vulnerable customers. Through insight, shared experience and case studies the training will better equip customer-facing teams to deal with customer
- Duration:
- 1 Day
- Locations:
- Aylesbury
- Customer Service Excellence, run by DRBi Ltd
- DRBi Ltd provide a 1-day customer service course that can really take your service to the next level. Put together and refined over 20 years, this course includes all the top tips from the top companies with proven results.
- Duration:
- 1 Day
- Locations:
- Barnsley , Birmingham, Brighton, Canterbury, Chatham, Ford, Hailsham, London, Newport, Portsmouth, Southampton, Tonbridge
- Conversations with Customers Who Can't Pay, run by Helen Pettifer Training Ltd
- Being in a position of financial difficulty is a major cause of stress, especially when tough decisions like ‘heat or eat’ become necessary.. This half-day training course explores the causes pushing more people into financial difficulty and the im
- Duration:
- 3.5 Hours
- Locations:
- Aylesbury
- Level 1 Award in Customer Service , run by Realise
- The course is ideal for someone looking to improve their communication and customer service skills as well as increasing their chances of employment in this area..
- Duration:
- 1 Week
- Locations:
- Rochdale, Accrington, Blackburn, Blackpool, Bolton, Bradford, Bridlington, Burnley, Bury, Feltham, Goole, Harrogate, Huddersfield, Hull, Liverpool, London, Morecambe, Oldham, Preston, Rochdale, Selby, Sheffield, Stockport, Warrington
- Conversations with Customers about Death, run by Helen Pettifer Training Ltd
- Whatever the circumstances, the death of a loved one can be heartbreaking and challenging. It impacts individuals in different ways.. This half-day training course provides an understanding of how bereavement may impact customers and how they engag
- Duration:
- 3.5 Hours
- Locations:
- Aylesbury
- Reception Skills, run by Cosensa Learning and Development
- This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will be shown how to master the essential communication skills to ensure clients and other visitors receive a professional,
- Duration:
- 1 Day
- Locations:
- Aberdeen, Belfast, Birmingham, Cumbria, Edinburgh, Glasgow, Inverness, Leeds, Liverpool, London, Manchester, Newcastle Upon Tyne, Stirling
- Equality, Diversity and Inclusion , run by Helen Pettifer Training Ltd
- In a multicultural world, where our communities and workplaces are diverse, understanding and embracing EDI is not just a moral imperative but also a strategic advantage..
- Duration:
- 1 Day
- Locations:
- Aylesbury
- Complaints Handling & Investigation Management, run by La Touche Training
- Are complaints being handled professionally and appropriately in your organisation? Is poor complaint handling leading to long, drawn out investigations where there was potential to diffuse the complaint at the offset?.
- Duration:
- 1 Day
- Locations:
- Ireland, Tbc
- Consulting Skills - Service & Success: Mastering Customer Interactions and Work Etiquette, run by London Business Training & Consulting (LBTC)
- Duration:
- 1 Day
- Locations:
- Dubai, London
- Level 1 Award in Customer Service (Hospitality), run by Realise
- Are you looking to kick start or develop your career in the hospitality sector? Join our Customer Service in the Hospitality Industry Level 1 course and progress your career with everything you need to take that next step..
- Duration:
- 9 Days
- Locations:
- Rochdale, Accrington, Blackburn, Blackpool, Bolton, Bradford, Bridlington, Burnley, Bury, Feltham, Goole, Harrogate, Huddersfield, Hull, Liverpool, London, Morecambe, Oldham, Preston, Rochdale, Selby, Sheffield, Stockport, Warrington