Search Results (We have found 40 results that match your search)
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- Customer Service Excellence, run by Maguire Training
- The Customer Service Excellence Training Course is for anyone in a role interacting with the customer, whether it is face to face or over the telephone.. Delegates will learn how to provide outstanding customer service.
- Duration:
- 1 Day
- Locations:
- Bristol, Eastleigh, Mansfield, N/A, United Kingdom, Uxbridge
- ECHOES Customer Communication Skills, run by OTD
- Skills that SellDevelop intelligent, easy-to-remember sales skills, tailored to suit any buyer type.Customer communication skills are vital for any business, but typical sales models are inflexible,
- Duration:
- 2 Days
- Locations:
- Birmingham
- Managing Suicidal Customer Conversations, run by Helen Pettifer Training Ltd
- Having difficult and serious customer conversations about suicide can be upsetting for all concerned.. A confident, compassionate and considered response during these conversations can make the individual feel visible, valued and listened to.
- Duration:
- 3.5 Hours
- Locations:
- Aylesbury
- Supporting Vulnerable Customers, run by Helen Pettifer Training Ltd
- A 1-day course to challenge assumptions and build confidence in how to identify, respond and support vulnerable customers. Through insight, shared experience and case studies the training will better equip customer-facing teams to deal with customer
- Duration:
- 1 Day
- Locations:
- Aylesbury
- Level 1 Award in Customer Service , run by Realise
- The course is ideal for someone looking to improve their communication and customer service skills as well as increasing their chances of employment in this area..
- Duration:
- 1 Week
- Locations:
- Rochdale, Accrington, Blackburn, Blackpool, Bolton, Bradford, Bridlington, Burnley, Bury, Feltham, Goole, Harrogate, Huddersfield, Hull, Liverpool, London, Morecambe, Oldham, Preston, Rochdale, Selby, Sheffield, Stockport, Warrington
- Conversations with Customers about Death, run by Helen Pettifer Training Ltd
- Whatever the circumstances, the death of a loved one can be heartbreaking and challenging. It impacts individuals in different ways.. This half-day training course provides an understanding of how bereavement may impact customers and how they engag
- Duration:
- 3.5 Hours
- Locations:
- Aylesbury
- Reception Skills, run by Cosensa Learning and Development
- This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will be shown how to master the essential communication skills to ensure clients and other visitors receive a professional,
- Duration:
- 1 Day
- Locations:
- Aberdeen, Belfast, Birmingham, Cumbria, Edinburgh, Glasgow, Inverness, Leeds, Liverpool, London, Manchester, Newcastle Upon Tyne, Stirling
- Conversations with Customers Who Can't Pay, run by Helen Pettifer Training Ltd
- Being in a position of financial difficulty is a major cause of stress, especially when tough decisions like ‘heat or eat’ become necessary.. This half-day training course explores the causes pushing more people into financial difficulty and the im
- Duration:
- 3.5 Hours
- Locations:
- Aylesbury
- Equality, Diversity and Inclusion , run by Helen Pettifer Training Ltd
- In a multicultural world, where our communities and workplaces are diverse, understanding and embracing EDI is not just a moral imperative but also a strategic advantage..
- Duration:
- 1 Day
- Locations:
- Aylesbury
- Complaints Handling & Investigation Management, run by La Touche Training
- Are complaints being handled professionally and appropriately in your organisation? Is poor complaint handling leading to long, drawn out investigations where there was potential to diffuse the complaint at the offset?.
- Duration:
- 1 Day
- Locations:
- Ireland, Tbc