Level 2 Certificate in Customer Service Reviews

I have thoroughly enjoyed participating in this course and have learned a lot of valuable knowledge and information. Our course instructor, Alan Donnelly, conducted the course in an excellent manner by including valuable information, incorporating group activities and encouraging engagement which made the course very enjoyable. Overall I had a great experience

The course was very good and i learnt alot more about what the NHS does and what requirements that are needed. How to treat people if the are upset,disstressed

Helpful and informative information given in the courses. The supervisors were patient and helpful. Would definitely recommend if you’re thinking in going into administration

The tutor is amazing 👏

Alan Donnelly was a great trainer

Alan is an amazing tutor who adapted in every way possible to meet our ends and made sure we understood everything clearly.

The course is a well-taught one which provides useful information about the subject.

Overall the course was excellent and it really helped me develop skills I already possessed as well as learning how to respond effectively and calmly in a difficult situation.

I had some of the best fun I had in ages while also learning so much! I would refer this course to anyone who is willing to learn.

Enjoyed it because I learnt about the effects of different customer service for different organisations.