Find training courses

What kind of training are you looking for?

Search Results (We have found 25 results that match your search)

Sort by:
AKD Solutions
Masterclass in Complaints (Open Class), run by AKD Solutions
5.0 (2 reviews)
The course will support your organisation to make significant improvements to the way complaints are managed. Complaints are core to customer experience and relevant staff must be equipped to support the organisation by delivering high standards of
Duration:
2 Days
Price:
POA
Availability:
Scheduled dates
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)
Cosensa Learning and Development
Managing Excellent Customer Service, run by Cosensa Learning and Development
5.0 (2 reviews)
The most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through exceptional customer service that really impacts on the customer experience.
Duration:
2 Days
Price:
POA
Availability:
Scheduled dates
Course type:
Classroom
Locations:
Aberdeen, Belfast, Birmingham, Edinburgh, Glasgow, Inverness, Leeds, London, Manchester, Newcastle upon Tyne, Stirling
OTD
ECHOES Customer Communication Skills, run by OTD
4.9 (10 reviews)
Skills that SellDevelop intelligent, easy-to-remember sales skills, tailored to suit any buyer type.Customer communication skills are vital for any business, but typical sales models are inflexible,
Duration:
2 Days
Price:
POA
Availability:
Scheduled dates
Course type:
Classroom
Locations:
Birmingham
Bray Leino Learning
Developing Customer Relations, run by Bray Leino Learning
4.8 (20 reviews)
This course is designed to develop delegates’ ability to achieve successful outcomes with customers through improved dealings with people. The success of business relationships with external and internal customers depends on professional skills and
Duration:
1 Day
Price:
POA
Availability:
Scheduled dates
Course type:
Classroom
Locations:
London, Bristol, Devon, Nationwide
AKD Solutions
Transforming Conflict Resolution, run by AKD Solutions
4.8 (4 reviews)
This one day course is designed to assist organisations in the handling of conflict and developing strategies to stop minor issues escalating into major situations..
Duration:
1 Day
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)
Cosensa Learning and Development
Reception and Telephony Skills, run by Cosensa Learning and Development
4.7 (9 reviews)
This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will be shown how to master the essential communication skills to ensure clients and other visitors receive a professional,
Duration:
1 Day
Price:
£345
Availability:
Scheduled dates
Course type:
Classroom
Locations:
Aberdeen, Belfast, Birmingham, Edinburgh, Glasgow, Inverness, Leeds, London, Manchester, Newcastle upon Tyne, Stirling
Chartered Insurance Institute (CII)
Introduction to Managing Difficult Customers, run by Chartered Insurance Institute (CII)
4.5 (4 reviews)
This course looks at how to deal with situations encountered when emotions have begun to take control of a business situation. It will help staff to deal with situations that can be stressful and disruptive..
Duration:
1 Day
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
Belfast, Birmingham, Bristol, Doncaster, Edinburgh, Glasgow, Haywards Heath, Leeds, Leicester, London, Manchester, Newcastle, Norwich, York
AKD Solutions
Complaints Made Easy (Complaints Training), run by AKD Solutions
Complaints Made Easy™ is designed to create a stimulating learning experience that supports improved practice and behavioural change. This course is facilitated using our Complaints Made Easy™ learning maps which provides flexibility allowing it to
Duration:
1 Day
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)
AKD Solutions
Master Class in Complaints Management (Complaints Training), run by AKD Solutions
4.5 (2 reviews)
The course will support your organisation to make significant improvements to the way complaints are managed. Complaints are core to customer experience and relevant staff must be equipped to support the organisation by delivering high standards of
Duration:
2 Days
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)
AKD Solutions
Investigating Skills , run by AKD Solutions
4.4 (14 reviews)
Investigating Skills comprises two options for employees who are involved in investigations as part of their job role / responsibilities. Both courses are designed so participants emerge more confident and competent to undertake resolution focused,
Duration:
-
Price:
POA
Availability:
On demand
Course type:
Classroom
Locations:
National , International, Saudi (Riydah)