Search Results (We have found 45 results that match your search)
Sort by:
- Locations:
- Cork, Dublin, National Technology Park, Portlaoise
- Understanding the FCA’s Resilience Driver, run by Helen Pettifer Training Ltd
- The Financial Conduct Authority acknowledge Resilience as a driver of vulnerability. Their definition of resilience in this context is a low ability to withstand financial and/or emotional shocks. However, resilience is so much more than this..
- Duration:
- 3 Hours
- Locations:
- Aylesbury
- Disciplinary & Grievance, run by TSW Training
- Locations:
- ., Bridgend, Cardiff, Carmarthen, Crumlin, Newport, Pontyclun, Worcester , Ystrad Mynach
- Managing Conflict, run by TSW Training
- Locations:
- ., Bridgend, Cardiff, Carmarthen, Crumlin, Newport, Pontyclun, Worcester , Ystrad Mynach
- Written Communication, run by TSW Training
- Locations:
- ., Bridgend, Cardiff, Carmarthen, Crumlin, Newport, Pontyclun, Worcester , Ystrad Mynach
- Resilience and Wellbeing, run by Helen Pettifer Training Ltd
- Understanding Resilience. Definition and types of resilienceThe importance of resilience and its impactsThe benefits of building and maintaining resilienceThe role of resilience in customer-facing roles
- Duration:
- 3.5 Hours
- Locations:
- Aylesbury
- Trauma Informed Responses, run by Helen Pettifer Training Ltd
- To provide you with practical knowledge and skills that you can apply in your professional roles to create supportive and empowering environments. Throughout the session, we'll cover the fundamental principles of being trauma-informed ,
- Duration:
- 4.5 Hours
- Locations:
- Aylesbury
- Locations:
- ., Bridgend, Cardiff, Carmarthen, Crumlin, Newport, Pontyclun, Worcester , Ystrad Mynach
- Customer Service Excellence, run by Maguire Training
- The Customer Service Excellence Training Course is for anyone in a role interacting with the customer, whether it is face to face or over the telephone.. Delegates will learn how to provide outstanding customer service.
- Duration:
- 1 Day
- Locations:
- Bristol, Eastleigh, Mansfield, N/A, United Kingdom, Uxbridge
- Managing Suicidal Customer Conversations, run by Helen Pettifer Training Ltd
- Having difficult and serious customer conversations about suicide can be upsetting for all concerned.. A confident, compassionate and considered response during these conversations can make the individual feel visible, valued and listened to.
- Duration:
- 3.5 Hours
- Locations:
- Aylesbury