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Cosensa Learning and Development Reviews

Elissa S, 17 Sep 2018

Newcastle upon Tyne

We were told the course would start at 9 but on arrival at the venue we were told it started at 10. Also, we finished at lunchtime on the second day so it wasn't really a 2 day course.
Response : Hi Elissa - apologies regarding the start time, that was an administrative glitch at our end. I am sorry you felt the course was cut a little short - it should have been explained that with three people attending, the likelihood is all course material would have been easily covered within that timeframe. That said, Brian is available at any time for you if you have any follow-up questions in relation to this training - more than happy to put you in touch with him, just let me know and please do get in touch

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Paul D, 17 Sep 2018

The content was very good, but as mentioned eralier the exercises neeeded more role play to drive home the key message of the course.

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Scott P, 12 Sep 2018

Belfast

The lunches were brilliant and a very good choices. Thank you very much

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Kate K, 11 Sep 2018

There was some pre-reading for the course but I never received it. It would have been interesting to go through this. There were extra documents at the end that you could take away for further reading but there was not enough for everyone.
Response : Thanks for the feedback Kate. The course organiser should have the pre-reading and it was our understanding this was to be issued before the event. Apologies if you didn't receive it. And yes, I believe we were one or two copies short on the handouts. If you need a copy, please just get in touch laura@cosensa.co.uk and I will email them through to you.

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Cinthia C, 11 Sep 2018

The trainer was good and tried to be interactive. The main problem was the materials of the course that in my opinion was too basic and not in lign. It was also a lot of presentation through Powerpoint which doesn't necessarily create debates and discussion with the group to be able to share best practices and knowledge.

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wendy s, 10 Sep 2018

great course and Vidette was and excellent trainer
Response : Thanks Wendy, hope to see you on the future courses we are delivering for you!

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Gary S, 10 Sep 2018

Belfast

The only downside as expressed earlier I thought there would be more risk assessment part of the training. I liked the how the Instructor part of the course was taught. There was a few issue with the projector

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Elaine E, 10 Sep 2018

I expected to come away with tools to enable me to deal with certain circumstances and tools that would benefit me when interacting with customers where I need to be assertive. I dont feel that I have been equipped with additional tools.

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Suzanne M, 06 Sep 2018

Brian is a superb trainer, so knowledgeable, and adapted the material for my personal requirements. I was very hesitant about taking up my new position as I have never done field sales before but I feel more confident, able and willing to do this job now. With the new techniques I have learned and practice, my confidence can only grow.
Response : Thank you for such great feedback, Suzanne, we will be sure to pass that on to Brian. Please don't hesitate to get in touch if there is anything you need us to do that can support you in your new role. Good luck!

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Michelle H, 05 Sep 2018

Excellent content. Trainer had great active listening skills and had put the course together very well from the brief that had been given.

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