Caroline K, 12 Sep 2025
Manchester
Engaging delivery: The trainers explained techniques clearly and demonstrated them in a practical, supportive way. Relevance: The content was directly linked to real-life scenarios we might face in practice, making it easier to apply. Confidence building: Practising holds, breakaway techniques, and de-escalation strategies increased my confidence in managing challenging behaviour safely. Balance: The training didn’t just focus on physical intervention but also emphasised communication, de-escalation, and respect for dignity. Teamwork: Practising in groups helped build trust and showed the importance of working together in high-risk situations
James R, 12 Sep 2025
London
Mr Benjamin was perfect in teaching and everyone was happy with him
Elfrida O, 12 Sep 2025
Very interactive especially the practical aspect.
T H, 12 Sep 2025
Nice trainer, very personable and patient
Conor J, 12 Sep 2025
A few bits surplus to our needs. Otherwise great
Athul K, 12 Sep 2025
Manchester
It was informative and very interactive. Sue did a good work.