Helen Pettifer Training Ltd Reviews

I would say providing a completed workbook after the sessions have been would be useful for reference as current climate of not being in the office and unable to print or edit the doc quickly enough during training would be a plus. The below is what I have already shared with Hannah the course organiser As with last time, Helen’s course is a great blend of stats and facts, interaction from her as a lecturer and also interaction within small groups and then bringing the outcome/findings together. As last time, sharing great signposting resources Thanks again for your time Pete

It was a great course, plenty of interaction and candid discussions about suicide. I'd highly recommend this course to anyone with an interest, and will be suggesting more people from my company are allowed to come along. Thanks for a great morning!

Great course from Helen, great content and resources. Really difficult subject delivered with excellence. Thank you

Fantastic training. Was a great add on to my MHFA. The course provided me with practical knowledge on how to deal with a potentially suicidal customer. I am very interested in seeing what other course Helen provides.

I found this course incredibly insightful. The trainer (Helen Pettifer) had a wealth of knowledge and experience in relation to all types of vunerability accross the board, and imparted very useful advice in dealing/addressing them all. Some points touched me on a personal level, and as such found it so helpful, I have used some tips and pointers in calls from members already. Also the information pack we received was well set out and easy to follow. A useful tool to have to hand. Overall a thoroughly enjoyable and eye opening experience

I really enjoyed the course and have taken a lot away which I will be using in my complaints handler role. Helen was engaging and knowledgeable on the subject, and I will be looking at what other relevant training courses she has available.

Helen was friendly, engaging and had thorough knowledge of subject

Helen is an excellent trainer and clear and concise with the information she provided. I thought the course was more self-reflection and what we can do to control ourselves in dealing with vulnerable customers. As we are the company chasing for payment, unless the customer tells us they are vulnerable, we are limited in what we can do, but feel more confident after the course to use what what discussed

Thankyou Helen for providing such an excellent course. Not only will this help me in dealing with vulnerable customers it has given me some great examples and tools to also help me in my everyday life. You were so engaging and set exactly the right tone allowing everyone on the course to interract at their own pace and share their personal and sometimes painful experiences in a safe and confidential way. I would highly recommend this course .

The course was very informative and thought provoking - probably one of the courses I have taken in a long time that I know I will be able to use in my current role in debt recovery and the tools to use to improve the way forward. Thank-you so much and Helen was one of the most engaging trainers I have had the pleasure to engage with in such a long time.