Samana M, 02 Jun 2023
Helen is a fantastic trainer. Really enjoyed the content and she delivered with compassion. Thank you Helen!Response : Samana, thank you for your kind comments, they are much appreciated. I am very pleased you enjoyed the content and delivery of the course.
Rachael G, 31 May 2023
Very interactive. Helen has a positive attitude and is a great trainerResponse : Rachael, thank you for your positive feedback. I am pleased you enjoyed the interactive elements of the course.
Lucinda V, 31 May 2023
Very interesting & I feel well equipped to deal with bereaved customers. Excellent trainer & very good course. Thank youResponse : Thank you for your lovely comments, Lucinda. I am so pleased you now feel equipped to deal with bereaved customers and that you enjoyed the course.
Humera J, 31 May 2023
Helen was really helpful and very well at explaining everythingResponse : Humera, thank you for all your feedback. I appreciate you taking the time to complete it and I'm really glad you found the course helpful.
Waqas M, 31 May 2023
It was great learnt a lotResponse : Thank you for your positive feedback Waqas, I really appreciate it and I'm glad you feel that you've learnt a lot from the course.
Humera J, 31 May 2023
Helen is well presentedResponse : Thank you for taking the time to leave feedback, Humera, it is much appreciated.
Yvonne H, 18 May 2023
Thoroughly enjoyed this course - the material provided and the trainer. Despite the subject matter I feel reassured when dealing with clients on the telephone presenting with these thoughts. I hope this makes me a better adviser as a result. I great big thank you and recommendation for me.Response : Thank you Yvonne, your positive feedback is much appreciated. I am so glad the material was useful and you feel reassured by the course content.
Alex A, 18 May 2023
I thought Helen was very engaging and knowledgeable about the course topic. She also gave a very human approach to the training course and wasn't worried to show emotion which is actually quite rare. I felt this allowed everyone else to feel relaxed to share their experiences and really gain as much from the course as possible.Response : Thank you for taking the time to leave such positive comments, Alex, they are much appreciated. I am so pleased that you feel you have gained a lot from the course.
Maureen S, 18 May 2023
was one of the best courses i have attended recently, good discussion groups and helpful techniques and tips. very difficult topic but very worthwhile course and Helens delivery was spot on.Response : Maureen, thank you for your positive comments. I am so glad you found the techniques and tips we discussed helpful.
Katie P, 18 May 2023
Helen made it clear from the start of the course that due to the nature of the topic, there was no pressure to discuss anything we did not feel comfortable with. Throughout there were regular check ins on everyone participating to make sure we were following the discussion and that we were okay with what was being talked about. The information itself was very educating and eye opening. The course was engaging and Helen herself was just amazing. I think I speak for the whole group when I say a massive thank you to Helen for her time and knowledgeResponse : Katie, thank you for taking the time to leave such positive feedback. I am so pleased you found the course engaging and the information educational.