Mental Health First Aid Wales reviews

4.9 (6,552 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Showing 21–30 of 46 reviews (3 star)

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Would be much better in person. Sometimes there was too much direct talking from the leader. The tech let us down in the final session, so we couldn't view videos. The leader was very approachable, very helpful in giving us space to say how we were feeling each time, and excellent at answering questions during the presentations. I found it hard to remember the vast array of information presented so I am grateful for the course materials to which I can refer afterwards. A good time to pause and reflect about mental health. Thank you.

James H · 08 Apr 2022
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A most enjoyable course. As someone with a background in mental health services, much of the course served as a very welcome refresher. I very much enjoyed meeting new people and I thought that the Tutor was very good and very knowledgeable. On the whole, a very pleasant experience

Daniel D · 15 Mar 2022
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very good course for raising awareness

nia G · 18 Feb 2022
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instructors were wonderful and supportive. Good understanding of the topic. the overall materials and guidance aren't anything new to practice- however they highlight and also help practitioners have the confidence to fill that void that is there in relation to mental health.

Anna D · 17 Feb 2022
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Felt some of the modules we covered were interesting but not as likely to be handled in the situation we are being MHFA trained (work). For example I feel it would have been more beneficial to understand how to approach eating disorders and gambling opposed to psychosis as these are potentially more likely to come up in a work scenario. However, I did find the psychosis module very interesting and would be interested to understand more.

Georgia B · 28 Jul 2021
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The manual is an excellent resource. It would be good If MHMWales have ongoing access to it.

Sally V · 26 Jul 2021
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I felt that the online course was just repeated in the training by Sam. There was no need for the online training, or it could have been condensed.

Iestyn H · 02 Jul 2021
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The exercises are too repetitive and you are basically just going back over the Manual and online workshops you did before the course. There needs to be more scenario led exercises, appreciate role play is difficult in this situation, perhaps more information on how this is handled during COVID if we are managing teams remotely to be able to pick things up to notice behavioural changes.

Lauren P · 22 Jun 2021
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Thank you

lucy c · 16 Jun 2021
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The way it was set up online wasn't very user friendly, good course great tutor, but struggled with set up

Lauren H · 06 May 2021
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