Mental Health First Aid Wales reviews

4.9 (6,532 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Interesting, informative and well conducted! Being such a broad topic keeping the course relevant and ensuring attendees come away equipped with the tools to begin their MHFA journey could be challenging however Rachael and Ellender did an amazing job. I came away with a much deeper understanding of mental health issues, how to recognise the signs in others, and how to respond effectively and with compassion. Rachael and Ellender created a safe space to discuss these sensitive topics while always ensuring we recognised our own needs while working through content. The group discussions were useful and allowed us to use the tools discussed in theoretical scenarios. I feel a sense of confidence in being able to apply my learning to colleagues and others. Thank you both!

Leah · 16 Jul 2025
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Used what I learned to encourage a friend who was struggling at work to speak to their employer. After they had spoke to them they felt alot better

Laura J · 16 Jul 2025
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Much preferred the in class to the online learning as took a lot more in. Very good and open discussions. Will help take along skills learnt in my role as a advocate for mental health.

Jason J · 16 Jul 2025
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Great course, the workshops were very good and better than it being web based.

wayne m · 16 Jul 2025
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Enjoyable course, good pace, everyone participated well which added to the experience - really good to explore different views and barriers to discussion/causing stigma. A++ rated instructor, knowledgeable, welcoming and reassuring. Have and will continue to recommend this course. Fantastic, thank you.

Jayne L · 16 Jul 2025
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Great course. Helped with lots of questions I had previously. Thanks for delivering it and for keeping us all engaged. I would have preferred to have adults included and not just young people. The manual was not able to be added to read offline and being such a large file, it took a while to load.

Alex E · 16 Jul 2025
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I really enjoyed the Mental Health First Aid training course, particularly the way it was delivered. The open discussions and interactive format made the experience far more engaging and meaningful than just being taught through a PowerPoint presentation. Being able to share perspectives, hear real-life examples, and ask questions in a supportive environment made the learning feel practical and relevant. It created a space where we could truly connect with the material and each other, which helped deepen my understanding of how to support someone experiencing a mental health challenge.

Kelly P · 15 Jul 2025
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Good and very formal training

Dennis D · 15 Jul 2025
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Really enjoyed... thank you

Ahmed W · 15 Jul 2025
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It was good to meet people of different backgrounds and experiences and share thoughts around mental health first aid. It is also helpful to have my skills honed to First Aid rather than just my counselling skills.

sharon J · 14 Jul 2025
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