Mental Health First Aid Wales reviews

4.9 (6,532 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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The course covered many different subjects, each one thoughtfully covered with group discussions and breakout rooms. This delivery style really helped bring everyone together, creating a safe space to talk, share their experiences and learn from one another. Both facilitators were friendly, welcoming, and professional throughout. There was a real sense of respect and dignity in the group, and the facilitators were brilliant in how they interacted with everyone during all our discussions. There was plenty of time for questions, the level and pace of the training was great, with a good level of pause and refresh breaks especially after some tense subjects. There was also a lot of useful information and facts shared along the way. Overall, a great training session!!

Salli M · 21 Jul 2025
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It was at times a challenging course for me personally but I am glad I stuck with it. Sam was a good and empathetic trainer.

Iain B · 21 Jul 2025
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This course has given me more confidence in recognising Mental Health symptoms and how to react calmly in a situation. Previously, I would have been quite nervous about helping somebody through fear of saying the wrong things. It was also important to me in recognising personal issues with anxiety. I now feel that I can be more empathetic to somebody who has more extreme symptoms of anxiety.

Christopher E · 20 Jul 2025
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Really informative sessions and both instructors were engaging, knowledgeable and sensitive to the sensitive topics

Eleanor S · 17 Jul 2025
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very good very imformitive Thanks both :)

Lea G · 17 Jul 2025
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very good at explaining everything so i could understand it all , as it is a lot to take in , thank you both so much

Alison r · 17 Jul 2025
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VERY HELPFULL

chris w · 17 Jul 2025
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found it good to do e learning to prepare for the course and then to go over the course in person was great

lorna G · 17 Jul 2025
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Great course, it was informative but not information overload. It created a space for discussion and questions to allow more thorough understanding

Emily L · 16 Jul 2025
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I really enjoyed this course. Before I wouldn't have had the confidence to approach someone to ask if they needed help but I definitely feel better prepared for that now. I think everyone should have the training as it brings so much into perspective

Kelly S · 16 Jul 2025
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