Mental Health First Aid Wales reviews

4.9 (6,532 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Really well delivered with pace content and accessibility/awareness of people’s needs etc The suicide prevention was unlike any other training/education ive received around this subject and was really well consolidated and confidence with how to handle by the discussions videos and role plays The Algee method was really well consolidated to the point it became natural and flow-ing by using it so many times in all the situations/specific mental health issues There was some discussion on autism/ld awareness. I believe the institute could put together and deliver a brilliant separate course on that as putting it into the mental health first aid would dilute and be a dis service to what is covered effectively in this course- there could be an integration/mention of autism/ld as those with autism/ld have higher co morbidity for these mental health aspects but I think in the mental health first aid course it wouldn’t have to go further into autism/ld than that to be honest except maybe touch on/awareness of communication/language difference for these scenarios (although that is covered well also in eg the psychosis component when emphasising using simple and short sentences etc) Anyway, thank you A good confidence builder and refresher with new things learnt also and a safe and nourishing environment created by Tristan’s personality/delivery Two thumbs up

Michael K · 30 Jul 2025
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Feel more capable of helping someone needing support. Thank you for your guidance

Jessica T · 29 Jul 2025
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Good engagement from Tristan needs a bit about ld and autism related mental health issues

Lynn M · 29 Jul 2025
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Excellent course, increased my confidence in approaching MH situations.

Keri S · 29 Jul 2025
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I really enjoyed this. I was stressed coming into this but Jordan is so lovely and the environment was so relaxed but serious when it needed to be. Thank you!

Menna B · 29 Jul 2025
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I really enjoyed this workshop and definitely learnt important skills that I can use when supporting others in a mental health crisis.

Lindsay P · 29 Jul 2025
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I really enjoyed the course as it was very informative and was good to apply what we had learnt to different scenarios. Jordan was great. One piece of constructive criticism could be to expand a little more on the substance use section. I feel it could be useful to mention and go over different sorts of crisis for substance use as well as just aggression.

Ellie M · 29 Jul 2025
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Great workshop, and Jordan was engaging with all the material and very supportive. I would highly recommend this course to most people I know. It's very helpful to gain insight into how to assist in these situations. I would have loved to see some resources on how it relates to being neurodivergent and how to help in cases like this as there can be an overlap and a lack of resources to help with this. But loved it overall.

molly p · 29 Jul 2025
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enjoyed, however would have preferred in person training and work through the materials together, rather than working through the materials individually and recapping on the call.

Emma S · 29 Jul 2025
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Brilliant training, Mandy was great, dinner was lovely - Really enjoyed it. Thank you Mandy :)

Dawn B · 25 Jul 2025
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