Mental Health First Aid Wales reviews

4.9 (6,531 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Very enjoyable training and Tony was very easy to listen to and knowledgeable.

Yasmin L · 14 Aug 2025
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Tony was brilliant and gave a great depth of description and managed the group extremely well. A very understanding and lovely man. He made the experience enjoyable and really took the time to get to know people on the course.

Sophie Z · 14 Aug 2025
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The course was very well delivered by Emma, Ellie and Olivia. They brought a sense of humour at times to an obviously challenging topic. I found their delivery was engaging throughout. Some of the content on slides was rather repetitive. They clearly recognised this and used professional experience to provide further details. The discussions and in session tasks were well facilitated. I felt I learned a great deal of useful information that can be applied in society in addition to USW.

Lyn J · 14 Aug 2025
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Fantastic and I feel so much more prepared and equipped.

Kirsty B · 13 Aug 2025
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Very useful delivered in a way that gave confidence going forward and delivered to ensure that made everyone feel safe

Jayne H · 13 Aug 2025
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Both Julian and Stevie were passionate and dedicated. The course was delivered wonderfully, and they did a great job providing numerous examples, exercises, and discussions.

Majid A · 13 Aug 2025
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Both Marie and Abby were fantastic, compassionate and a perfect pace. Very engaging.

Hannah L · 13 Aug 2025
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Excellent sessions that were supported by the e-learning

Katie A · 12 Aug 2025
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An excellent course, delivered extremely well. The group discussions and evaluations were a valuable part of the training. I now feel more confident with dealing with this subject

Emma W · 08 Aug 2025
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I enjoyed the course and found it really useful, and left feeling that I had learned a lot. I am far more confident in managing this type of situation now than I would have been previously. Mandy kept it engaging, delivering the training through varied mediums. Highly recommended, thank you for the opportunity

Helen A · 04 Aug 2025
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