TSW Training Reviews

Extremely helpful. I learnt alot in this course and the trainer was brilliant! I plan to go on the advanced course next. Thank you!

Very enjoyable course, the steps to perform actions are broken down step by step to make them easy to follow and provide good hands-on training.

Good information and trainer skills

I have found the course very interesting and it’s been nice to hear other people’s experiences when dealing with staff! I’m still amazed Lynn remembered everyone’s names from The first time of meeting us 🥰

Lynn has been very easy listen too and she has been so engaging and encouraging to learn. The course has been very well presented.

especially the last part "transactional langiage" the explanation about the psychological processes behind conversation - very interesting

Awsome teacher thank you :)

Lynne is brilliant. She remembered everyone’s name which was mind blowing. Her anecdotes brought real life examples which was useful. She was knowledgeable and funny. Full of energy. Really good course.

Lynn is brilliant fair play

I thought that learning about the transactional analysis framework was really insightful as it gave me a new perspective on the interaction between the ABOs and I. I now can put into words their behaviors and I believe can facilitate my work, interactions with ABOs.