Ioda Reviews

Excellent - enjoyed the first module. Good opportunity to "get of the wheel" and reflect to make positive changes going forward in practice.

It was great. I was not expecting so much depth and Rich was truly fantastic in bringing the messages across in the right way.

I really enjoyed today and learnt a lot from Rich who had a wealth of knowledge and expertise about the subject.

Good training excellent facilitator good pace

Made the topic relevant to role and service

Enjoyed the course. More interactive than previous courses I have attended/joined which This help you stay focused.

Really good. the breakout discussions were too short to share and understand the different positions

I really enjoyed the course - thank you! I know I will be able to use some of the techniques to help with my work going forward and will use different methods to try to influence different customers. Thanks again, really enjoyed the day :)

It was a good training session and I learnt a lot of good theory and it was good to have a discussion at the end with my partner to discuss how to start to put it into practice. It was a lot of looking at the screen which can be tiring, a downside of virtual sessions.

Training was well delivered over a virtual platform. Good group size which made interactions easy and not too daunting. Lots to take in over a very short time!