Elaine F, 16 May 2023
Appreciation of the importance of active listening, and empowering people to perform their role and develop where necessary and as required by themselves. Also learning how to turn a difficult situation by flipping the approach to defuse any potential negativity from the employee.
Gary R, 12 May 2023
Excellent day, well presented with excellent communication
Terry S, 11 May 2023
Really interesting and great tutorResponse : Hi Terry, I see you have said you dont feel you get enough support from your Line Manager. Is there anything we can do to help support this? Thanks Sam
Tracey R, 11 May 2023
Really informative good use of interactive and discussion elements
Debbie H, 11 May 2023
EPA workshop so not really models and theories discussed but trainer knowledge great and laid it all out clearly for us
Amy B, 09 May 2023
Enjoyable, mark was very enthusiastic and engaging definitely one of the better trainers that has been to site throughout this internal course to do a workshop delivery.
Joseph H, 09 May 2023
Mark was fantastic in his delivery and teaching the theory and implementing this in practical sessions.
Asha H, 09 May 2023
Was a really great day. Very informative.