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Ioda Reviews

Claire P, 11 Nov 2020

Thanks, good to refocus on the impacts as a manager we have on the customer

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Steve R, 11 Nov 2020

Very good session, Pat was really engaging and covered a lot of areas

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Harriet P, 11 Nov 2020

Useful training session

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Graham B, 11 Nov 2020

Really useful, kept it interactive and very supportive.

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Julie T, 10 Nov 2020

Good course, very enjoyable and informative. Just a shame that we couldn't have a face to face meeting

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Amanda P, 10 Nov 2020

Some of the content over laps with some other courses the EA runs but as a package it was very good. The EA has a compulsory training module on biases so this was familiar. It included tips and tricks that i can use immediately as well as other tactics that may need some practise to use effectively. So over all i will listen more and react less !

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Darren C, 10 Nov 2020

Good training course. Would have obvioulsy been much better in person but needs must. Would really love to further my skills on a more advanced course but don't think there is one available yet.

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Sarah D, 10 Nov 2020

Even though we did this module remotely I found it interesting and really useful. Mark was a really good presenter even in difficult circumstances

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Shaida Y, 10 Nov 2020

A good day, Richard is very knowledgeable with the subject

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Ian S, 10 Nov 2020

I was a bit worried about learning via MS Teams, but actually I found it really useful.

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