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It was a well paced and organized workshop. Many strategies were shared. These are useful and applicable to the work we do in the organization. Thank you
I enjoyed the 2nd day a lot more as it gave me a lot more practical tools to use.
good experience and learning about conflict management
Very good learning and insight into the common teaching methods .
Thank you Laura for a wonderful session.
Course was really interesting and thought provoking. But would be good to understand how to deal with customers and that power balance.