Matthew R, 22 Jul 2021
Very thought provoking giving techniques to use in our area of the business. Particularly useful when dealing with people and providing constructive feedback
Dave R, 22 Jul 2021
Really helpful friendly and informative
Jaime L, 22 Jul 2021
Very well presented by Claire, covered everything a new up and coming manager needs to progress in their role. Thanks Claire Jaime
David B, 22 Jul 2021
Claire is fantastic- really informative. Giving detail to everyone’s person needs. Role play in day 2 really highlighted some of the issues we are facing day to day and Claire explained how we can manage this.
Niamh C, 20 Jul 2021
Thank you so much Laura for a really informative course which helped me to begin to understand psychological safety. I really enjoyed how you tied the various references in with examples and challenged our understanding by asking us to work together in breakout rooms. I especially enjoyed working with different people each breakout room to learn from a greater number of colleagues. Thank you for your tips and tricks, and useful phrases which will help us work as, and with team leaders, and ultimately improve patient safety.
Elisha I, 20 Jul 2021
It was a long over five hour course but every second was worth it; time well invested. Lessons learned will stay for a lifetime. Thanks to Laura and the rest of the team.
Jamal S, 20 Jul 2021
Very good presentation with lots of opportunities to ask questions and involve in group discussion, enjoyable and informative course.
Sam S, 14 Jul 2021
A great course, most handy to hear other people's views - would love to do a follow up when poss in person!
Kerry P, 14 Jul 2021
The course was very informative, it made me think about certain things that I would not in the past and made me more conscious of certain things. Claire was brilliant! she is great as a trainer. It would be nice to have some more discussions or share some examples. Possibly a second session months later as a follow up.