Jessica H, 04 Mar 2026
I thought that the course was delivered very well and interactive with the group. The group work helped everyone to get involved. The size of the group was nice to feel involved.
Anna D, 04 Mar 2026
Ben was very enthusiastic about this topic, and obviously loves what he does. He gave so many interesting examples and stories that cemented the knowledge that he was teaching us. It has truly made me think about the way I act and speak on my ward, and I will take this on board in the future when speaking and communicating with colleagues and patients.Response : Thank you, Anna. We appreciate your feedback and are pleased to hear that Ben’s examples and explanations supported your learning and encouraged reflection on communication and practice in your role.
Louise M, 04 Mar 2026
Trainer very engaging. Lots of helpful information and pointers that can be used in the workplace but also at home with family. Course very relatable and it’s easy to see how this can work in practice.
Ffion R, 04 Mar 2026
The course and instructor was very informative without being overloading. The instructor delivered the feedback in an enthusiastic manner which made it much easier to stay engaged and not become bored/tired. Most scenario’s were explained in a manner which we could relate with ourselves to make us better the behaviours and how they are a form of communication not disruption. Thanks Ben!
Praseetha T, 04 Mar 2026
It was a discussion session and help us to how to overcome the challenging situations and also how to work under pressure
Alain N, 04 Mar 2026
This course was very good and I really enjoyed having this training it been important and I have learned à lot today.
Cerise R, 04 Mar 2026
Very informative learnt alot and will be useful moving forward
Kelly Y, 04 Mar 2026
Kirstie was great very interactive session and useful workbook to use throughout.
Louisa H, 04 Mar 2026
Very informative and interesting. Great information and good examples of real practice given throughout. Trainer Kirstie was upbeat throughout and kept everyone interestedResponse : Thank you, Louisa. We appreciate your feedback and are pleased to hear the session was informative and interesting, with helpful examples from practice. It’s great to know Kirstie’s approach kept the group engaged throughout.
Caroline D, 04 Mar 2026
Really interesting course, delivered very well. Will definitely use PBS within my job role. Many thanks