Oluwatosin A, 28 Aug 2025
It was very impactful and I now understand better why people behave the way they behave and how I can help them better
Elizabeth O, 28 Aug 2025
I learnt something great today. People don’t just act up, they go through a list of processes and it is important to understand why and provide the best care. Overall, this is a really good course and an eye opener. Every staff should be doing this training.Response : Thank you for such a powerful reflection. It is incredibly encouraging to hear that the course helped shift perspective and deepen understanding. Recognising that behaviour is a process, not just an isolated action, is a vital step toward compassionate and effective care. We are so glad the training felt like an eye opener and that it resonated strongly. Your comment about every staff member doing this training speaks volumes. Thank you for sharing your insight and enthusiasm.
Emily B, 28 Aug 2025
Kirstie was fantastic in the delivery of the course and her teaching. I learned valuable knowledge and skills which will be transferred into practice. Kirstie’s session was engaging and inspiring and this has developed my clinical practice and skills for future. Thank you!
Marie M, 28 Aug 2025
Great course and greater trainer. Definitely going to remember that there are cues that I can look out for before the behaviour of concern becomes more serious and I can try to distract/ de-escalate verbally rather than avoid.
Maji M, 28 Aug 2025
The course was very informative and trainer was very good.
Rachael E, 28 Aug 2025
Kirstie certainly knew her stuff and it showed throughout the course. She delivered it in a most enthusiastic way keeping my attention at all times.
Chiamaka A, 28 Aug 2025
The course was engaging and therapeutic. And the trainer was excellent at delivering the course. I learned about how to deliver patient centred care
Silpa K, 28 Aug 2025
It was great and really useful and well explained everything. Enjoyed the training.
Claire M, 28 Aug 2025
I found the course really informative. The course trainers were very supportive and encouraging. A very relaxed and comfortable setting to learn. I found the combination of experiences and knowledge helped with getting to grips of the whole course.Response : Thank you for such thoughtful feedback. It’s great to hear that the course felt informative and that the trainers created a supportive and encouraging environment. A relaxed and comfortable setting can make all the difference when it comes to learning, and we’re glad that came through. The mix of experience and knowledge is something we really value, so it’s lovely to know it helped you get to grips with the course. Thanks again for sharing.