Response : Dear Alison, Thank you for your feedback, I am really please that the training has helped you to feel more confident in your day to day practice. The tutor has taken on board your comments in regard to acknowledging everyone, even when the answer is wrong. This is really helpful feedback and will help the trainer improve their overall delivery. I hope you have a lovely evening. Best wishes, Fiona

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Valerie P, 16 Jan 2019

Would recommend this course to others

Response : Dear Valerie, Thank you for your kind feedback, were really appreciate it. I hope you have a lovely evening. Best wishes, Fiona

Helpful review? Yes No

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Ann A, 16 Jan 2019

Overall a ver well presented course with useful and interesting resources

Response : Dear Ann, Thank you for you kind feedback, we really appreciate it. I hope you have a lovely evening. Best wishes, Fiona

Helpful review? Yes No

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Jenny L, 16 Jan 2019

A really good Day thouroughly enjoyed. Given me confidence in my ability to support young people around suicide

Response : Dear Jenny, Thank you for your kind feedback, we really appreciate it. I hope you have a lovely evening. Best wishes, Fiona

Helpful review? Yes No

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Sophie B, 16 Jan 2019

Would have liked to touch on capacity and additional needs more than we did

Response : Dear Sophie, Thank you for your feedback, we really appreciate it, it helps us to develop and improve our course. I was sorry to hear you found the talking exercises difficult and that more ice breakers would have been helpful. We do try to accommodate all learning styles throughout the day, and it is a busy training day, but I will make sure that we think about your comments when we are planning our next upgrade. With regard to capacity and additional needs, we do run specialist programmes that have been developed for specific groups, for example working with people who have autism, or the housing sector. As the programmes commissioned in Buckinghamshire are for a diverse population, we have used our standardised programme to ensure it works for the majority of providers. Thank you once again for the feedback it is really helpful. I hope you have a lovely evening. Best wishes, Fiona

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S D, 16 Jan 2019

Shorter lunch break, earlier finish

Response : Dear Sabina, Thank you for your feedback we really appreciate it. I just wanted to let you know that every part of the course is worked out to promote a safe environment. Not all participants find the subject easy to deal with and having a longer lunch break allows those people to get support and compose themselves. I hope you understand our reasons, we are very aware that managing safety is paramount to the success of the training. I hope you have a lovely evening. Best wishes, Fiona

Helpful review? Yes No

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