Heather W, 15 Feb 2021
Found the course enlightening and understand the importance of planning beforehand. The differential calculator was very good and I can apply this to find the difference between us and the competition
Mark E, 15 Feb 2021
I found the course very good with plenty of detail and tools that can be used for an account management role
Ian D, 05 Feb 2021
Very good course with some great insights on how to put a new slant on an approach to our customers
Charlotte K, 04 Feb 2021
Really good and well led training. Seems like a lot of content in the booklet that perhaps can't be covered in a day however?
Richard B, 04 Feb 2021
Good content in the course and delivered well with good explanation.
Julien B, 20 Jan 2021
Many good and applicable concepts learned in just one day training.
martin b, 20 Jan 2021
Gave me a better overall insight into budgets also allowwed me to meet other people in the buisnees ive not met and find out the role they play
Ben H, 20 Jan 2021
The content of the course was great, even though a virtual course is difficult to follow and understand i thought the tools were great and bringing in Adam at the end was great as it enables us to bring the theory to life
Stephen H, 15 Jan 2021
Great content again and got a good few things to take away from the last 2 days
Diana N, 14 Jan 2021
Well explained material, helpful examples from real life, relevant to my situation; exercise focused on real-life scenario, resolution of conflict broken down in steps and brainstorm with other participants was very helpful to gain new perspective. Learned something about my colleagues as well. One improvement could be to have 1-2 role play exercises with participants (volunteers). Lastly, I really appreciated the tailored adice in the one-on-one Q&A session after course.