Tack TMI UK Reviews

Well explained material, helpful examples from real life, relevant to my situation; exercise focused on real-life scenario, resolution of conflict broken down in steps and brainstorm with other participants was very helpful to gain new perspective. Learned something about my colleagues as well. One improvement could be to have 1-2 role play exercises with participants (volunteers). Lastly, I really appreciated the tailored adice in the one-on-one Q&A session after course.

Weaker first session but much better second session. Felt the first was a little bit aimless/unstructured at times.

Ideal world, Zoom isn't the right platform for this course as it would be much better live with a trainer , having said that, Lisa our trainer was engaging, and knowledgeable, it was a certainly was a worthwhile excercise

A virtual environment is not ideal, but it is the best we all can do at the moment.

Very informative and there were some parts I will definitely be introducing in the future. Some parts were slightly confusing and distracted from the overall impact however and could be restructured to be clearer.

Really enjoyed the course and I have lots of tools to take away and apply to my management style.

I found it difficult without a workbook to go back and review the models and information that had been discussed. Writing notes is difficult to do while concentrating on the course content and the notes I did make were not comprehensive enough to use without a workbook to refer back to.

really enjoyed it made me think of how to handle objections

Overall some good points to take away and work on.

Karl was brilliant at putting up with my mischief and explaining concepts which I am unsure about. I have learnt a huge amount and look forward to implementing over the coming weeks. I am also very much looking forward to working with Karl in the new year.