The overall course was extremely insightful, I have come away understanding why mistakes are made and how to prevent these mistakes. It will be something that I use not only in my working role but every day life situations. Alice is a brilliant trainer, I liked how she got everyone involved in the tasks, so you could gain different perspectives. Would highly recommend this course for someone who struggles with concentrating/distractions and their role involving processing a lot of data.
I believe that the course will benefit my accuracy levels, it will be interesting to see the impact if I put certain things into practice. The trainer is great, very engaging. I liked the activity booklet and the fact that the content was very engaging - there wasn't time to be distracted or look away as you were always preparing for the next task or question to get involved in which is great.