The trainer was really great! I will definitely use all the tips - specially the advantage of threes, no multitasking and to be prepared that specially when validating someone's work (which often happens in my job) I should think that there is a mistake not that I'm sure there is not.
I would like to express my pleasure to have participated in this course. It was one of the most interesting and engaging one I have ever participated in :) Also just want to stress that I have been recommended this training by one of my colleagues as a good one 2 years ago. Since then I tried to enroll many times but never managed to for the fact the list of attendees was full within a few mins :( I would definitely like my team to participate in it! Thank you for having a chance to learn about these techniques :)
Brilliant course, splitting into two half days worked well. Good balance between assessments, listening and participating I love the one thing at time (you can't multi task) reminder, the ergo breaks and the you will find errors mindset. I was interested in attending as I didn't want the team to feel it was because they are not accurate - but actually it is very positive and focused on the learning mindset.