Trainer was very honest and open and not your usual trainer type who just sticks to script - he used his own experiences and challenged the way we thought. He brought out the best in people and the group really opened up and was honest about things - it was such an eye opener. It was great to have the practical elements to the course too, it really drove home what the course was all about.
Ross is great! He is easy to relate and talk with. His methods and demonstrations are easy to follow and adapt to your situation. He has helped me tremendously with the start of my business and he shows a keen interest in your progression during and after the course. Without a doubt I would recommend his business.
It is a difficult subject but I felt that Ross made it very relevant to everyday life and it was amazing how colleagues opened up and shared feelings and emotions. I felt I learnt more about my colleagues in a few hours than I had in several years of working with them.
Ross is a fantastic trainer, someone that has some great management experiences to draw upon and share with the group. His course had a well thought out structure to it, which helps keep everyone engaged and energised. His pre course phone call is a great introduction before attending the process.