Thank you to Ross and Sue for the amazing training. The course entails a much wider branch of information which I was not aware and has overwhelmed me to implement the techniques/theory which I have received. Highly recommend this course very beneficial for anyone looking towards enhancing you're management skills.
The course gave me valuable tools to multi manage different staff types and on different tasks/different task levels/task capabilities. It examines deeply, relationships within a business and the positive impact you can have through transparent communication. It is a holistic approach to business, it may be a new approach to some who attend and a lot to take on initially, but well worth putting full effort in to and completing the homework.
I thoroughly enjoyed the course in a number of ways in particular: the interaction and working in small groups, not just reading from a powerpoint or text books., the book club was incredibly helpful as it forged relationships between those who wouldn't normally have spent time together necessarily. I felt the course content was appropriate and engaging. the only improvements (which are minor) would be to have ring binders for the course content pages rather than simply individual pages to slot in to a document file. Also greater visibility of the 'spreadsheet' or just access to my own outstanding items.
Su has provided our HR Manager with the confidence and tools to be able to support the business that we struggling to provide internally. Having someone assess the company from an outside perspective and give a different outlook to our current practices has allowed our HR manager to be more independent. Noticeable improvements have been seen in both our HR manager and the department she runs.
Ross has been very supportive and available to discuss the issues I was facing even after the course , we had two catch up calls and I felt he genuinely cares about the development of the people who attend the courses. Very happy with he way he has managed our conversations and the advice he has given to me. He has straightforward and points out things I need to develop in order to better myself, that's what I appreciate the most.
it was extremely helpful in a sense of realising how best to manage different types of people . Everyone is different and has different motivations, simply asking someone what motivates and inspires them will help dramatically in working out the best way in which to manage them. Learnt a lot from both trainers and would highly recommend