Class room was way to big for the teacher to control. Paul was absolutely brilliant and couldn’t help me enough but when going through material nobody in the class could hear him as people would talk over him. Some of the people on the course would constantly question Paul which meant that he had to spend more time on justifying himself than teaching. I’ve spent the last few days of leaving the course studying at home and today have failed on 2 unit. I put this down to the people we had on the course. Extremely disappointed and even more gutted that I’ve lost good money on the course and now having to spend more time at home studying as well as having to pay to resit my exam.Response : Hi Shiv, Thank you for your valuable feedback and I am sorry to hear you are not fully satisfied with the course you attended. We always strive to provide our students with the best possible tuition, study materials, and environment to learn. I would like to point out that you are still within the Terms & Conditions timeframe to reattend the course free of charge under the Pass Assurance Scheme. If you would like to arrange this, please do email the student support team who will be only too happy to assist you – email@example.com I would also like to thank you for your positive comments about your tutor, Paul, and I hope that we can assist you further with completing your qualification.