Showing 341–350 of 8,780 reviews
it was really helpful to identify silent signals and how to approach with a person who is thinking about taking their own life
It has been a very useful course, not just for our sector but to apply in our personal lives.
Overall, the training was very helpful, and we received some great clarifications. We learned that our words can have a big impact during a call. For example, using the word “understanding” should be avoided if we are not truly in the player’s shoes. We also learned how to handle these types of cases properly: listening, empathizing, using short sentences, asking for more information, and then, when the time is right, taking control of the call. We should also put the player’s queries on hold when necessary to ensure the player is safe. Using phrases like “I hear you” can help reduce escalation and reassure the player that we are there, listening, and paying attention.
Excellent course well explained and took time to listen to me
Very insightful and comfortable environment to discuss suicide.
The course, was well delivered, very educational and thought provoking for me as a community health champion.
The course provides invaluable knowledge in a way that is uplifting despite the seriousness of the subject. The differing styles of delivery mean that engagement is high and times flies by quickly. Having the confidence to be able to complete a suicide intervention after normalising the conversation about suicide is really powerful and genuinely life-saving. I am very grateful to have this as a life to for myself and the special people that surround me, including people I may never have yet met.
Overall I feel positive and well informed. Alit more reading to be done from my side to ensure I am in a much better position to help others confidently.