RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,733 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 821–830 of 5,518 reviews (5 star)

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Training was absolutely amazing and informative.I was able to develop confidence in providing positive behaviour support for the patients and feel I can confidently work in the ward when I came through situations which I dealt with challenging behaviours.

Jisha S · 19 Dec 2025
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The course was enlightening and the instructor Ben was great teacher and knowledgeable I learnt a lot of new skills both physically and mentally that has improved my knowledge and capabilities

Adedolapo A · 19 Dec 2025
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Good course

Marc D · 18 Dec 2025
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Very throughly and detailed whether that be the theory or practical side, made me feel very confident

Bailey L · 18 Dec 2025
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Response: Hi Bailey. Thank you for your feedback. I’m glad to hear that the course, both theory and practical elements, was thorough and detailed, and that it has helped you feel confident. We hope that attending the training will further support you within your role.

Really engaging & insightful! Enjoyed it.

Savera A · 18 Dec 2025
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Vicki was brilliant, very helpful and made me feel very comfortable.

Stephen C · 18 Dec 2025
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Response: Hi Nadia. Thank you for your feedback. I’m glad to hear that Jamie was able to answer questions and explain the content clearly. We hope that attending the course will support you in your role.

Interesting and informative day. Delivered in an engaging manner. Thank you

Claire E · 17 Dec 2025
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Brilliant course , really enjoyed the theory the most. Made me think about different ways I can de-escalate our patients. Very valuable for practice.

Caitlin M · 17 Dec 2025
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The course was very informative. Some informative information that allowed me to think of ways I could have handled certain situations better in terms of wording. Breakaway techniques very useful

Yolanda M · 17 Dec 2025
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Response: Hi Yolanda. Thank you for your feedback. I’m glad to hear that you found the course informative and that it provided useful insights, including the breakaway techniques. We hope that attending the course will support you in your role.

Ben was thorough throughout. Reassuring at all times. Keeps the session enjoyable and keeps us engaged. Nice and kind person to all the group. Really enjoyed the session. Would definitely recommend this course to everyone. Really enjoyed the practical work, good to practice these skills not just for work but just for day to day life. Thankyou for a great session.

Leah K · 17 Dec 2025
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