RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,937 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 3,001–3,010 of 5,970 reviews

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Tailored the course to our needs and refreshed skills that we need in service

Emma E · 16 Nov 2023
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Enjoyed the training,kirztie allowed all to speak individually and less manoeuvres than last training due to pws progressing.

Vanessa W · 16 Nov 2023
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Response: Hi Vanessa, thank you for taking the time to leave feedback. We are glad to hear you enjoyed the training and its great to hear that doing so, is having a positive impact on the people you support.

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Lee was a great teacher, very approachable and made learning the content fun. Very positive tutor who is dedicated to his work

Carly W · 15 Nov 2023
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Lee made the course fun and enjoyable, he has a very calm laid back knowledgeable nature which made myself feel at ease.

Dominique R · 15 Nov 2023
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Very approachable- good understanding of how to keep safe - for both the customer and staff. LEE

Catherine M · 15 Nov 2023
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Fantastic training, Lee was so engaging and I learnt so much which I will use in service. I feel more confident using PBS.

Sam J · 15 Nov 2023
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Lee delivered the training really well.. really knowledgeable trainer, rally patient, made the training interesting. Good sense of humour. Really enjoyed the course.

Kelly B · 15 Nov 2023
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Amazing trainer, this course has made me reevaluate my working practices and personal situation. Lee was so approachable and happy to answer questions and make suggestions about specific situations. I believe that this training will massively help guide staff in a better way of working with our customers.

Adele W · 15 Nov 2023
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Lee created a relaxed environment and related scenarios to real life

Craig W · 15 Nov 2023
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Lee was patient with us, he listened and explained clearly. I really enjoyed the course and look forward to my refresher course. He was very expressive and I feel he bought the best out of me . He was open and honest and I felt I could do the same .

Justina S · 15 Nov 2023
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