Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Good interaction throughout the class

Anupriya T · 15 Aug 2025
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Really interactive trainer. Learnt things that I thought I’d already knew about. I would recommend doctors attend it would be really helpful to them in the clinical area when caring for patient that require additional needs and adaptions to their care.

Louise C · 15 Aug 2025
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It was very engaging and therapeutic and resourceful.

Cynthia D · 15 Aug 2025
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Liam was positive and approachable.

Thomas B · 15 Aug 2025
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Ben was great! He was getting us involved from the get go and made it really fun and easy to learn. I’m excited for level 2!

Courtney A · 15 Aug 2025
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Ben was a very engaging trainer, kept my interest and would like to complete level 2 and 3.

Sandra F · 15 Aug 2025
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Learnt alot

Julie S · 15 Aug 2025
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Awesome class, changed my way of thinking. I'll be different at my workplace today onwards.

Arunkumar N · 15 Aug 2025
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Response: Thank you for sharing your feedback. It’s great to hear that the course has influenced your perspective and provided new ways of thinking. We hope that by attending the course it will further support you in your role.

Ben was a very interactive trainer and I enjoyed this training and am taking good strategies to deal with difficult situation at work and also at home.....

Anit V · 15 Aug 2025
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Excellent trainer, very informative and very engaging.

Lindsay M · 15 Aug 2025
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