Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Liam was easy to talk to and explained things well, kept everyone’s interest and made the training not boring

Aisleen S · 19 Aug 2025
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Liam was really engaging in the way he tough the course and was very supporting in every comment made by everyone in the class. Content was easy to understand and apply to real world scenarios.

Sarah H · 19 Aug 2025
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Response: Thank you so much for your feedback, Sarah. We’re glad to hear Liam’s teaching was engaging and supportive, and that the content was clear and easy to apply. We’ll be sure to share your comments with him.

PBS training is very much useful and Liam made it very clear and attentive .. throughout the session he was wonderful and very knowledgeable

Shilu J · 19 Aug 2025
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Very good , good interruption good explanations in depth

Ross C · 19 Aug 2025
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Great information

Clare C · 19 Aug 2025
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The session was really interesting and more interactive . Mostly I can relate the behaviours and triggers to the clinical area. Thank you

Krishnaja H · 16 Aug 2025
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Liam was very knowledgeable and made the course interesting and had the staff engaged. After participating in this course I feel a lot more confident with positive behaviour support.

Victoria H · 15 Aug 2025
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Response: Hi Victoria. Thank you for your feedback. We’re glad you found the course engaging and that it has boosted your confidence in applying the principles of positive behaviour support. We hope that attending the course will further support you in your role.

Interaction

Osarumen O · 15 Aug 2025
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Very good for making better our skils to comunicate with patients and all the people's around us,thank you Liam very good course

TUDOR B · 15 Aug 2025
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Content is very interesting. Maybe next time it would be nice do some role plays in try to see how people react in different situations.

Vanesa E · 15 Aug 2025
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Response: Hi Vanesa. Thank you for taking the time to share your feedback. I’m really pleased to hear you found the content interesting. Your suggestion about including role plays is very valuable, and it will certainly help us as we review and look at ways to make future sessions even more engaging and practical. Thanks again.