Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Great session . Good as refresher for me . Worked well virtually . Clear & well delivered by Rachael

The course was very informative the instructor was every knowledgeable and a great help as I wasnt the best with IT I felt very comfortable as the course went on.

I loved the course and Ben was great. He kept me interested throughout

Excellent presentation

Fantastic 👏 Everything was perfect. Thanks Rachel. Rosa. X

Rachael was amazing. She really did make the course easy to understand and made sure we all understood. She also made the course fun and light work. Thank you

The course was very good, I had completed a lot of this type of training before but this was good to refresh and really reflect on the customers I'm working with currently.

Excellent training really engaging even though it was online. It was a bit hard on the eyes staring at the screen for hours.

Worked well virtually, was a knowledgable trainer who understood the needs of different customer groups and PBS

Brilliant course, Training was amazing like to go onto level 2