Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,977 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 1,681–1,690 of 3,753 reviews (5 star)

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“

Awesome class, changed my way of thinking. I'll be different at my workplace today onwards.

Arunkumar N · 15 Aug 2025
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Response: Thank you for sharing your feedback. It’s great to hear that the course has influenced your perspective and provided new ways of thinking. We hope that by attending the course it will further support you in your role.

“

Ben was a very interactive trainer and I enjoyed this training and am taking good strategies to deal with difficult situation at work and also at home.....

Anit V · 15 Aug 2025
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“

Excellent trainer, very informative and very engaging.

Lindsay M · 15 Aug 2025
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“

The class was very insightful and the trainer Ben was the best I have ever had an interactive session with. He is very dedicated.

Adil A · 15 Aug 2025
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Very relevant and applicable to all areas of life including work. I am taking away the message to consider my biases and bringing fun!

Leila C · 15 Aug 2025
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Really enjoyed this training well done to the trainer thank you

Annemarie D · 15 Aug 2025
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“

Course is very informative and session was very engaging and interactive. Definitely recommend to my colleagues.

Anumol P · 15 Aug 2025
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I’ve learn a lot about PBS and I’ll apply it in my everyday at work

Elmie O · 15 Aug 2025
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“

It is really helpful to cope and understand behaviour of the patients as well as the team to work appropriately. It was in my mind that some patients are arrogantly doing something but I understand that it may be due to the stress or frustration. I will make the change when I am approaching these situations now onwards. Thanks to Ben… it was really enjoyable and informative.

Anju T · 15 Aug 2025
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“

Very helpful course, so interesting and useful. I loved it - thanks so much! I would recommend to all. I will take away additional useful strategies to use to approach cues effectively. Great presentation, Ben was friendly, knowledgeable and approachable. Thankyou.

Emma H · 15 Aug 2025
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Response: Hi Emma. Thank you for your kind feedback! We’re glad you found the course useful and enjoyable, and we appreciate your recommendation.