Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,977 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 1,531–1,540 of 3,753 reviews (5 star)

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“

I had some doubts going into this course as it was explained by our managers that it was 'body cam' training. The aim of the course in reality was much different and in actual fact incredibly insightful and useful. It also highlighted areas of my own appraoches to patients at work that made me realise I dont always engage with patients in the best way. It has certainly given me a lot to reflect on and a lot to consider. I also mentioned to the trainer, Ben, that the premise of the course is very similar to a lot of parenting materials I have read. The course instructor, Ben, was brilliant. As someone who struggles to focus for long periods of time, he delivered the course in a manner that meant I was able to concentrate and really absorb the material. Really looking forward to Level 2.

Morag M · 10 Sep 2025
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Response: Thank you, Morag, for your thoughtful feedback. We’re delighted to hear that you found the course both insightful and useful, and that it encouraged reflection on your approach to patients. It’s also great to know that Ben delivered the course in a way that supported your engagement and learning. We look forward to welcoming you to Level 2.

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Great, learnt a lot about behaviour and how to deal with it.

Sabah H · 10 Sep 2025
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It was a very good interactive course really enjoyed thank you so much

JulianaLediya F · 10 Sep 2025
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The course was very informative, it gave a insight into different behaviours and now it impacts based on approaches, using different strategies.

Keterena M · 10 Sep 2025
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Ben is a fabulous and engaging trainer, he made it interactive and was good at explaining ideas and concepts. The quiz at the end was good for solidifying my learning. I look forward to the next session

Alicia F · 10 Sep 2025
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Very interactive and allowed good discussion between everyone on the course. Able to challenge different ideas - come away thinking of different perspectives and understanding ‘challenging’ behaviours and how to approach

Selena L · 10 Sep 2025
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Very good information provided today about Posivitive behaviour. I feel I am now able to put this into practice in work. Lots of good information provided and a good class

Meg G · 10 Sep 2025
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Informative, fun filled and interactive session

Lija R · 10 Sep 2025
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Engaging and informative session. Ben was able to use everyday examples to buttress his points.

Funmi O · 10 Sep 2025
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Found it very interesting and helpful

Hollie H · 08 Sep 2025
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