Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,977 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 1,521–1,530 of 3,753 reviews (5 star)

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“

professional but also friendly, i was able to understand very clearly his point

paula c · 11 Sep 2025
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“

Great content and good examples used throughout which made it very interesting.

Tariela A · 11 Sep 2025
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“

Interactive class.

Josmi T · 11 Sep 2025
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“

Very interesting course, really good information.Got a lot of good information out of this course .found it very interesting And very useful

louise b · 11 Sep 2025
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“

Ben was thorough with his explanations and projected them in a way that was easy to understand. The scenarios were appropriate. Really enjoyable. Thank you.

Ruth F · 11 Sep 2025
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“

I really enjoy the course today, Ben our Lecturer really helping us to have a great class, the material provided and he helped us to walk thru a detailed and interesting material, helped us to improve our works a lot. Thanks

Siu N · 11 Sep 2025
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Response: Thank you for your feedback. We’re glad you found the course helpful and that Ben’s guidance supported your learning. Attending this session will further support you in your role and help you apply new skills in your work.

“

Having Ben as an instructor today really made the course content more fun and easy to understand and assimilate.

Sever M · 10 Sep 2025
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“

Ben has been very interactive and approachable. He is very knowledgeable and fun. The course is an eye opener and is a great course, very informative. It’s gonna be helpful for us at work.

Divina G · 10 Sep 2025
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“

I found the training to be incredibly valuable and insightful. The course was well-structured, engaging, and highly relevant to my practice. It provided a clear framework for understanding behaviour and offered practical strategies for supporting individuals in a person-centred way. The facilitator Ben was very knowledgeable and approachable, creating a safe space for discussion and reflection. I have a greater understanding of the functions of behaviours and have developed my skills and knowledge on how to manage complex situations in my role. I also really loved the workbook! I would highly recommend it to colleagues and hope that more staff from maternity get the opportunity to attend this course. Looking forward to session 2. Thank you!

Cat F · 10 Sep 2025
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“

I am glad to have attended this course today. I have learnt a lot from the class and gained valuable skills today that will equip me for when I am at work. The course was well structured, organised, interactive and engaging. Ben, our trainer, was very helpful, an amazing educator and guider. He has taught me a lot. I really enjoyed the group exercises too. I really appreciate the booklet I have received as well regarding positive behaviour support, so much effort has been put into it for us. I look forward to attending the level 2 and level 3 pbs course very soon. Thank you so much.

Nazneen M · 10 Sep 2025
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