Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Liam was a really good trainer, explained everything very well. Made sure the day was interactive as was a lot of theory. The workbook included lots of good information I feel I can take in to practice.

Ellie P · 05 Jan 2026
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Response: Hi Ellie. Thank you for your feedback. I’m glad to hear that you found Liam clear in his explanations and that the interactive approach supported the theory-based content. It’s also good to hear that the workbook information was useful for practice. We hope that attending the course will further support you in your role.

Liam very passionate, helped to learn all relevant to each area of work, interactive and group all helps the day. Thank you.

Saeqa A · 05 Jan 2026
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It was a good training session. It wan interactive and group training.

Meera B · 05 Jan 2026
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Very interesting... Kirstie made it fun and easy to understand .

Penny O · 05 Jan 2026
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The course was very informative. I particularly found the Arousal model useful in behavioural insights. The booklet was useful to fill in throughout the day.

Merrideth C · 05 Jan 2026
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Really good delivery of course. Engaging. Made me think more about behaviours and the reason why which I will have in mind.

Helena R · 05 Jan 2026
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Kirsty explained everything really clearly and I enjoyed her stories, which made the training engaging. The part that I will take away will be being less reactive. For example, a student kicking over a chair I will check in and ask if they're okay first to prevent escalation - as this is what I'd do for a colleague

Rebecca B · 05 Jan 2026
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Very interactive, lots of examples from real life or case studies. Very approachable trainer.

Dorota N · 05 Jan 2026
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Kirsty was fantastic, she explained everything clearly and in an engaging way. I found it really helpful that trainers have had real world experience and can further explain ideas with anecdotes and examples. This was really helpful, especially when we asked about certain specifics. Thank you!

Lucy K · 05 Jan 2026
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Really good course which was interactive and informative. Very relevant to some of the kids I work with and will help with interactions and working with them going forward.

Toni J · 05 Jan 2026
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