Mastering Customer Service Reviews

Lovely experience! Learned different techniques in handling difficult situations. Deborah was a lovely trainer! 10/10 experience overall

Great discussion across the team and scenarios were great practice for our upcoming project

Deborah was a very knowledgeable & personable trainer - really good course. The course was good as a refresher for those of us who have attended other mastering customer service courses.

Very good

Excellent and Amazing courses and Trainers

Deborah was a great facilitator. Always friendly and approachable, and did a great job in engaging with us all.

Deborah was a really inclusive, professional and knowledgeable, made learning and conversing really enjoyable.

Deborah listened well and facilitated conversations well. Kudos for consistent active listening.

Deborah was engaging, and very welcoming . The venue is bright, pretty and energetic.

Great facilitator. Deborah was really clear and made the session very interactive. Room got very hot by midday.