Mastering Customer Service Reviews

All the participants gave good feedback about the session. The facilitator made it fun and easier to remember the key points and learning lessons and looking forward to use the skills and knowledge in our every day work. I will definitely recommend.

Good pace and interactive

Very Friendly trainer explained course very well.

The course is a good refresher for me and it help to underline the best practices and approach to my role.

Interesting course and will implement the practices taught

Very good course, interactive, interesting topics.

Great overarching course about CS that is thought provoking and educational. Making you realise your own biases and perceptions, and using tools provided I.e. LEAD

It was interesting, for sure I will practice what we have learned.

Clear and informative

Great course, great course leader, really good catering and food choice at lunch!