Mastering Customer Service Reviews

Lovely experience! Learned different techniques in handling difficult situations. Deborah was a lovely trainer! 10/10 experience overall

Great discussion across the team and scenarios were great practice for our upcoming project

Deborah was a great facilitator. Always friendly and approachable, and did a great job in engaging with us all.

Deborah was a really inclusive, professional and knowledgeable, made learning and conversing really enjoyable.

Excellent and Amazing courses and Trainers

Deborah listened well and facilitated conversations well. Kudos for consistent active listening.

Deborah was engaging, and very welcoming . The venue is bright, pretty and energetic.

Great facilitator. Deborah was really clear and made the session very interactive. Room got very hot by midday.

Great session, helped with improving my customer service skills

Great workshop.