Conflict Management and De-Escalation Skills Reviews

Thank you for the knowledge gained.

Very informative, a good mix of content and participation to keep everyone involved!

Really good course with super delivery

Very engaging and interactive training, useful not just in the working environment but also outside work

Overall very happy with the course.

Very interesting programme gained great knowledge.

Great interactive training session. Excellent short videos and real-life examples from the trainer.

Was not expecting to have enjoyed the course as much.

The training was exactly as I expected that it should be, interactive, relative and informative to the service that we offer. Overall presentation was excellent!

Covered a vast area of information, very well presented and communicated