Conflict Management and De-Escalation Skills Reviews

learnt how to deal with conflict in a different way. Gain knowledge of the problem with views to both sides.

Great communication and valuable information.

Thoroughly enjoyed the course & it was delivered excellently aswell, thumbs up from me.

First helpful and realistic course I’ve been on in a long time.

Would definitely recommend and do again. Totally exceeded my expectations

Really enjoyed it and came out with a few new skills and perspectives

Great trainer and course content

i enjoyed the course content and its flow. It was delivered in an open and real world way

Course content was very good and will be useful to take into the investigation aspect of the job

Good to have a course presented who has had real life experience and a good overall understanding.