Conflict Management and De-Escalation Skills Reviews

great course, the course material was easily understood

excellent course, excellently presented

Thoroughly enjoyed it. Many thanks.

Very good course which will be extremely useful in my role. Learned many new skills and approaches

Thank you Hope for a part 2 session

learnt how to deal with conflict in a different way. Gain knowledge of the problem with views to both sides.

Great communication and valuable information.

Thoroughly enjoyed the course & it was delivered excellently aswell, thumbs up from me.

First helpful and realistic course I’ve been on in a long time.

Would definitely recommend and do again. Totally exceeded my expectations