Conflict Management and De-Escalation Skills Reviews

common sense stuff can see its usefulness

Thanks Tom. Keep up the good work. 10/10 Mary

Very happy.

Excellent

The tools I learned in this course are immensely helpful.

Really enjoyable. Sometimes this type of training can be very boring. A great trainer.

Tom was very patient and explained everything very well

Course was brilliant so informative got lots of ideas and information if I was to ever come into place in a difficult situation

Excellent

Some excellent systems that will be used in my work.