Conflict Management and De-Escalation Skills Reviews

Really good course that I will be able to use all the new information and skills in my day to day job working with the public

Overall I really enjoyed this course and would defiantly recommend it to all coworkers.

Genuinely very interesting and informative session, would recommend!

Very informative training course and very applicable to my current job as a planning enforcement officer. The other participants added greatly to the quality of course (no conflict or violence). All previous responses cover my very positive experience of this on-line course.

Good course, alot of information but very informative

Online trainer simplified the course content punctuated with relevant examples from his own work experience. He used humour throughout which was good and effective.

Thank you for the knowledge gained.

Great interactive training session. Excellent short videos and real-life examples from the trainer.

Very informative, a good mix of content and participation to keep everyone involved!

Really good course with super delivery