Conflict Management and De-Escalation Skills Reviews

Really good

Engaging, concise, covered the topic

Good and informative

Well structured, good trainer

Well worth attending and will come in very useful.

Well run course, I believe will be of benefit.

Overall enjoyable and informative, not all totally relevant at the latter end of the day but useful from a oersonal perspective.

Enjoyable course. Trainer was friendly to deal with on a tough topic

Very good

Course was very good but if I decide to run it for my team in 2026, I think it would be better to do it in person with some more role plays to engage the attendees.