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Well presented, good knowledge and relevant examples.
The tools I learned in this course are immensely helpful.
Really enjoyable. Sometimes this type of training can be very boring. A great trainer.
Tom was very patient and explained everything very well
More consumsr related for my job as opposed to field trips. I work at a visitor site therefore visitor setvices would be useful.
Course was brilliant so informative got lots of ideas and information if I was to ever come into place in a difficult situation
It covered every aspect of what we come across on a day to day basis.